FAQ's

Why don't you do returns?

We are trying really hard to reduce waste and stuff being made that can't be sold. Since we are only online now to keep our costs to our customers down, we'd have no way of re-selling returned goods.

All of our pieces are made to order, so we can't take them back BUT we are trying to give a super accurate size guide so you can make sure you choose the correct size. We are trying to reduce impulse purchases and encourage more considered, slow fashion movement for the health of our planet and how we consume.

Do you do Wholesale?

Nope. Sorry. We get asked so much! But if we did wholesale we'd have to raise our prices astronomically to other retailers could make a profit and we could price ours at the same price as theirs to keep it fair. So we decided to keep you all to ourselves [insert evil laugh]

Why don't you do fancy packaging?

We are in the process of trying to work out the best packaging. At the moment our bags are 30% recycled plastic and can be recycled... if we don't use plastic in some form, our apparel could get damaged by the elements in transit.

We haven't created tons of flyers and fancy tissue etc. as we prefer to pass the saving onto you guys. Also we didn't want to create yet more superfluous stuff that might end up in the bin. So we decided to keep it simple

Can I find your stuff in shops?

Due to trying to keep our prices affordable (see wholesale question above) we only sell online through us... this way we can stay in touch with all of our mor swimmy gang.

We have a studio in Penzance, Cornwall where we hold some pieces you can try on and buy - please drop us an email to find out when we'll be in if you're planning on dropping by hello@morswimmy.com

Where is your swimwear made?

Our swimwear is made in Europe, in Latvia. We make sure we use a company that are fully transparent about their operation so we could be assured they share our values on pay and working conditions.

You can see more about our eco story on our page 'OUR ECO STORY'

Why is my order capped at £130?

Due to European customs charges to the UK, we have found that goods up to a value of £130 do not cross the threshold for charges so we like to keep them under this amount so our customers are not hit with an exorbitant customs charge. If you would like to order more than £130, please email us and we'll send you a code to use on your second order so you do not have to pay for more than one shipping charge.

Where can I try items on?

We have a studio in Penzance, Cornwall where we hold some pieces you can try on and buy - please drop us an email to find out when we'll be in if you're planning on dropping by hello@morswimmy.com